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Case about one electric company’s organization and process consultant
Background
The company is a sub company of china electric group, is one of the biggest electric companies in HeBei province. With the deep of development, There have lots of problems occurred.
Diagnose
Through the going deep into investigation and analysis, there have many problems on structure and process:
- The organization function is very blunt. Key problem is too many leaders in the middle of structure; Management function is more important than inner production management, lack of strategy plan function, they have less sense about marketing; the department function was hold by single person and lack of sense about service.
- Weak department responsibility. The responsibilities were separated by transaction, but not function. So wrangle happened, the wrangle affect daily producing gradually. Lack of position responsibility, it was totally disturbed human resource efficiency.
- Aging management system. There hasn’t a harmony situation between new and old system. There has less communication among stuff. Lack of whole solution and process to resolve that problem. It has a bad performance on operation.
- Management process un-clear. Less experience on managing company, lack of systemic management process, company’s control point and responsibility is un-clear. If there has a problem occurred, company can’t find a person to afford it. Bad performance lead bad operation.
Solution
The consultant executes organization and process optimization based on customer situation. To arouse new structure and manage current management process.
- Raise optimize the organization based on many departments. We reduced 18 departments to 13departments depends on human station, business relationship, and responsibility. Team also builds a development and plan department to enhance the strategy ability and execution ability. Finally we build a perfect organization structure.
- Team separates department depends on responsibility, Re-build department responsibility, and also build a three layer management system, to deeply clear department responsibility. To make sure department’s singularity and professional.
- On the situation of lack of key process and un-ordered management system. To build three most important systems-order management, core business management, and management supporting.
- To transfer the police of human resource, examination the leader and employee, through this examination, we could find the person who fit his position.
The consultant impression
Through organization and optimize the process, we resolve so many problems in company. Perfect and consolidate strategy which is innovation’s goal. To active the human resource system and enhance the battle effectiveness and operation ability of company. We also make a good fund on company’s next step.


